This is the Frequently Asked Questions list of Graces Gifts LLC.  If your questions are not answered on this page, please contact us at Info@gracesgiftsllc.com and we will reply to you within one business day.

Q. What forms of payment do you accept?
A. Graces Gifts LLC accepts VISA, MasterCard,AMERICAN EXPRESS, DISCOVER, PayPal, by mail, phone or online.  Money order or check by mail.

Q. What is PayPal?
A. PayPal is a payment method for online purchases enabling buyers and business to securely send and receive money online.  As of today, PayPal has over 100 million member accounts in 190 countries and regions.  One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.
 
Q. What should I do if I have a problem with my order (such as a missing item, broken item, package not received).
A. Please contact Graces Gifts LLC immediately at Info@gracesgiftsllc.com and reference your order number.  We will investigate and get back to you in one business day.

Q. How do I redeem my Graces Gifts LLC gift card?
A. Log on to our Web site at Gracesgiftsllc.com and place an order.  During the checkout process, you will be prompted for your gift card number.  Simply enter it at that time and the amount will be deducted from your order!

Q. Can I use a gift card on a purchase which exceeds my gift card?
A. Yes.  You will be prompted for another form of payment for the remaining balance on your order.

Q. Do Graces Gifts LLC gift cards ever expire?
A. No, they never expire.  You can redeem it on our site at any time, 24 hours a day, 7 days a week.

Q. How do I sign up for or opt out of your newsletter?
A. Once you have an account on our Web site, you can sign in through the My Account link.  On the Personal Account Information screen, you can change your options through the Preferences link.

Q. Where can I find information on your shipping or return policy?
A. Our shipping information and return policy can be found on the Return Policy and Shipping links on the navigation bar.